Terms & Conditions
Welcome to Blemza. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions apply to all visitors, users, and customers of Blemza. By using our website, you confirm that you accept these terms in full.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon posting on this page.
2. Products & Availability
All handbags, mini bags, and other products displayed on our website are subject to availability.
We strive to ensure that product descriptions, images, details, and prices are accurate. However, we do not guarantee that all information is completely error-free.
Please note:
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Product colors may slightly vary due to lighting, photography, or screen display settings.
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Minor variations in stitching, texture, or finishing may occur due to manufacturing processes.
3. Pricing & Payments
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All prices are listed in PKR
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Prices may change without prior notice
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Full payment must be made at the time of purchase (unless Cash on Delivery is available)
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We reserve the right to cancel any order due to pricing errors, suspected fraud, or unauthorized transactions
In the event of order cancellation after payment, a full refund will be processed accordingly.
4. Orders
Once you place an order, you will receive a confirmation email or message.
Blemza reserves the right to:
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Cancel or refuse any order at our discretion
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Limit quantities purchased per customer
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Request additional information for order verification
If your order is canceled, you will be notified promptly and refunded where applicable.
5. Shipping & Delivery
Shipping and delivery timelines are outlined in our Shipping Policy.
While we work with reliable courier partners, Blemza is not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances beyond our control.
Customers are responsible for providing accurate shipping information. We are not liable for delivery issues caused by incorrect details provided at checkout.
6. Returns & Exchanges
Returns and exchanges are handled according to our Shipping & Returns Policy.
Products must meet the conditions outlined in our policy to be eligible for return or exchange. Blemza reserves the right to refuse any return that does not comply with our stated policy.
7. Intellectual Property
All content on this website including images, product designs, logos, text, graphics, and branding is the property of Blemza.
Unauthorized use, reproduction, copying, or distribution of any content without written permission is strictly prohibited.
8. Limitation of Liability
Blemza shall not be held liable for:
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Indirect, incidental, or consequential damages
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Losses resulting from misuse or improper handling of products
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Website interruptions, technical errors, or temporary unavailability
Your use of our website and purchase of products is at your own risk.
9. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
10. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
Blemza
Email: blemzapk@gmail.com
Frequently Asked Questions
You can place your order directly through our website. Simply select your product, choose the required options, and proceed to checkout.
At the moment, we only offer Cash on Delivery (COD) as a payment method.
Orders are usually delivered within 03–05 working days depending on your location.
Once your order is shipped, you will receive a confirmation message with tracking details.
Yes, we offer returns or exchanges according to our policy. Items must be unused and in original condition. Please check our Shipping & Returns page for full details.
Returns and exchanges are accepted according to our policy. Items must be unused and in original condition.
Please contact us within 48 hours of delivery with pictures. We will guide you and resolve the issue as soon as possible.
You can check our Size Guide page for detailed measurements. If you need help, feel free to contact us.
Orders can only be canceled before they are shipped. Once shipped, cancellation is not possible.
You can contact us through:
Email: blemtiq@gmail.com
WhatsApp/Phone: +92 3002929364