Privacy Policy
At Blemza, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our handbags and accessories.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
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Full name
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Phone number
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Email address
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Shipping and billing address
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Payment details
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Order history
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Any information you provide when contacting our customer support
We may also automatically collect certain technical information such as:
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IP address
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Browser type
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Device information
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Pages visited and browsing behavior
This information helps us improve your shopping experience.
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate order confirmations and shipping updates
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Provide customer support
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Improve our products, services, and website functionality
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Send promotional emails or updates (only if you subscribe)
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Prevent fraud and maintain website security
Your information is used strictly for legitimate business purposes.
Sharing Your Information
Blemza respects your privacy. We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third parties when necessary to operate our business, such as:
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Payment processing providers
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Courier and delivery partners
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Website hosting and technical service providers
These partners are authorized to use your information only to perform services on our behalf.
Data Protection
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, while we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.
Cookies
Our website may use cookies to:
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Improve website performance
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Remember your preferences
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Analyze website traffic and usage
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Enhance your shopping experience
You may disable cookies through your browser settings if you prefer. Please note that disabling cookies may affect certain website features.
Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal data
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Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. Blemza is not responsible for the privacy practices or content of those external websites.
Changes to This Policy
Blemza reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Blemza
Email: blemzapk@gmail.com
Frequently Asked Questions
You can place your order directly through our website. Simply select your product, choose the required options, and proceed to checkout.
At the moment, we only offer Cash on Delivery (COD) as a payment method.
Orders are usually delivered within 03–05 working days depending on your location.
Once your order is shipped, you will receive a confirmation message with tracking details.
Yes, we offer returns or exchanges according to our policy. Items must be unused and in original condition. Please check our Shipping & Returns page for full details.
Returns and exchanges are accepted according to our policy. Items must be unused and in original condition.
Please contact us within 48 hours of delivery with pictures. We will guide you and resolve the issue as soon as possible.
You can check our Size Guide page for detailed measurements. If you need help, feel free to contact us.
Orders can only be canceled before they are shipped. Once shipped, cancellation is not possible.
You can contact us through:
Email: blemtiq@gmail.com
WhatsApp/Phone: +92 3002929364